Refund policy

Dome Return Policy
Operated by DME Holdings

We want you to love your Dome hat—but if you're not completely satisfied, we’re here to help.

Return Window

You may return your item(s) within 14 days of the delivery date.

Condition of Items

Returned items must be:

• Unworn and in original condition
• In original packaging

Refund & Shipping Guidelines

- Manufacturing Defect?
If your hat arrives with a manufacturing defect, we’ll cover return shipping and provide you with a full cash refund to your original payment method.

• No Defect? Just Changed Your Mind?
  •  If you cover the return shipping, we’ll issue a cash refund once the item is received and inspected.
  • If you prefer that we cover the shipping, we’re happy to send you a prepaid label—but in that case, your return will be eligible for store credit only.

Final Sale Items

All items marked “Final Sale” are not eligible for return or exchange.

How to Start a Return

Email us at domeheadware@gmail.com with your order number and reason for return. We’ll guide you through the next steps.